Better Life Surgery Website Terms & Conditions

Use of the Better Life Surgery website is for your personal and non-commercial use only. Except for the Material held in your computers cache or a single permanent copy of the Material for your personal use. You must not:
· modify, copy, distribute, transmit, display, perform, reproduce, publish or license any Material;
· use or attempt to use any Material published on the Better Life Surgery website to create any web site or publication;
· mirror or frame any web site or page within the Better Life Surgery website;
· use any automated process of any sort to query, access or copy any Material on the Better Life Surgery website or generate or compile any document or database based on the Material published on the Better Life Surgery website; or
· transfer or sell any information, functionality or products or services offered on the Better Life Surgery website;
· without the written approval of Better Life Surgery.
· Better Life Surgery website may terminate your right to access and use the Better Life Surgery website at any time.

You are responsible for the use of the Better Life Surgery Website

Whilst the Better Life Surgery website takes care to ensure that the Material on the Better Life Surgery website is correct, current and free from errors, Better Life Surgery does not warrant the accuracy or completeness of or the representations made by the Material on the Better Life Surgery website or any web site that links from the Better Life Surgery website or any information received as a result of using the Better Life Surgery website. The services and Material made available on the Better Life Surgery website are provided as general information only. Better Life Surgery does not warrant that the services and Material are professional, expert or other advice and are not a substitute for such advice; may not be appropriate, correct or sufficient for your circumstances; should not be relied on as the only reason you do or don’t do anything; and may not be continually accessible or free from errors or viruses.
If Better Life Surgery suffers any loss or damage or incurs any cost in connection with a breach by you of these terms and conditions you agree to indemnify Better Life Surgery for all such loss and damage.

Copyright, Trademarks and Licence

Material on the Better Life Surgery website is © Better Life Surgery. All photography is copyright Better Life Surgery and Chanter Design Pty Ltd and may not be reproduced without permission. Unless otherwise indicated on the Better Life Surgery website, the material on the Better Life Surgery website is owned by or licensed to Better Life Surgery and Chanter Design Pty Ltd and is subject to copyright (the “Copyright Material”). You may:
· only copy or reproduce the Copyright Material for the purpose of browsing the Better Life Surgery website or making a copy for your own personal, private or research use, provided that such use constitutes fair use under the Copyright Act;
· not alter or modify the Copyright Material or remove any legal notice associated with it.
Better Life Surgery provides the following privacy statement:
Better Life Surgery is bound by the National Principles under the Privacy Act 1988. A copy of the National Principles are available for your perusal at our premises or you may access a copy from the Office of the Federal Privacy Commissioner.
Please read this Privacy Statement carefully. The purpose of this Statement is to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used.

About this Privacy Statement

Better Life Surgery is committed to maintaining the privacy and accuracy of your personal information and to protecting information from loss, misuse, unauthorised access, alteration and destruction.
Better Life Surgery complies with the Commonwealth Privacy Act 1988 in relation to the management of personal information.
This Privacy Statement applies to your use of the website of Better Life Surgery at
This includes utilising any of our facilities via this website.

Information Collected

When you use this website, our Internet Service Provider (”ISP”) will record and log for statistical purposes the following information about your visit:
· your server address and top level domain name (eg. .com, .gov, etc),
· the date and time of your visit,
· when entering from another website, the address of that website,
· the pages and documents you access during your visit, and
· the type of browser you are using.
This information is collected through the use of “cookies” (see below).
We will not attempt to identify individual users and we will not collect personal information unless you provide it to us.
If you request information or provide feedback about any of our vehicles, products or services you will be asked to provide contact details and a mailing address.
We do not collect information about political or religious beliefs, ethnic background or sexual preferences.

Use and Disclosure of Information

Our goal is to use the information you provide to better understand your requirements and provide information to you on products and services that are most relevant to you.
Unless you have instructed us not to do so, personal information may be shared within Better Life Surgery and to third parties who provide us with certain services. These third parties are required to keep your information confidential and use it only for the purposes for which we are permitted to use it.
Better Life Surgery undertakes not to disclose, sell, rent or trade your personal information. We are obliged however to allow law enforcement agencies and other government agencies with the relevant legal authority to inspect our ISP logs if there is an investigation.
Personal information you have provided along with your particular request for information could be forwarded to our mail house or our head office for follow up of your request by mail, email or telephone.
Information may be used by Better Life Surgery for marketing and product analysis. This may include the forwarding of publications and information about special offers, new products or competitions to you by post or by email.

Information Quality

At Better Life Surgery goal our is to ensure that your personal information is accurate, complete and up-to-date. Please contact us if personal information we hold about you is incorrect or has changed and we will use all reasonable efforts to update the information.

Information Security
At Better Life Surgery, security is a priority. We use technologies and processes such as access control procedures, network firewalls and encryption to protect the security and privacy of information travelling to, from and within our website.

Accessing and Modifying

Should you wish to have access to the personal information we hold about you, please contact us. A fee may apply to such access. Access will be limited to the information you have provided.


A “cookie” is a device that allows our server to identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your ISP and your browser type.
This website uses temporary cookies. This means that upon closing your browser, the temporary cookie assigned to you will be destroyed and no personal information is maintained which might identify you at a later date.
We do not disclose domain names or aggregate information to third parties other than to those who assist us with this website and who are under strict confidentiality obligations.
You can configure your browser to accept or reject all cookies and to notify you when a cookie is used. We suggest that you refer to your browser instructions or help screens to learn more about these functions. However, please note that if you configure your browser so as to not receive any cookies, a certain level of functionality of this website and other websites may be lost.

Changes to the Statement

Better Life Surgery may make changes to this Privacy Statement from time to time for any reason. We will publish those changes on our website.

Contact Better Life Surgery
If you would like further information about our Privacy Statement and the management of your information or if you think we have breached any aspect of this Privacy Statement, please contact us:

To: Privacy Compliance Officer
Better Life Surgery
Click here to email us about privacy issues.


Still Have Questions

We believe that informed patients are better equipped to make decisions regarding their weight loss journey and well-being.



Patient Journey
Patient Login


John Fawkner Private Hospital
Shepparton Private Hospital
Echuca Hospital

Western Private Hospital

  03 5480 6264